As a family member, the patient or the practice must invite you to access patient information on behalf of the patient. You will then be prompted to create your own family access account. You may be given either full access to the patient health record, or billing access, which is limited to billing and messaging.
Your access level is managed by the patient or the practice. If you have access to multiple patients with your family access account, you will have access to all patients you have been invited to view through your same email and password login credentials.