Patient Information

Yes.

If you don’t have any symptoms of COVID-19, but you’ve either been exposed to someone with COVID-19 or had possible exposure (e.g. in a large crowd with little or no mask wearing, less than 6 feet of physical distancing, no mask, exposure was more than 15 minutes), you will see a medical provider.

To receive a test, your exposure must have occurred 3-5 days earlier.

Fully vaccinated people who have a known exposure to someone with suspected or confirmed COVID-19 can be tested 3-5 days after exposure, and are asked to wear a mask in public indoor settings for 14 days or until they receive a negative test result.

The provider or our trained clinical staff will put on protective clothes, mask and face shield, and then collect samples.

Collecting a sample requires that it be taken from the nose. This mildly uncomfortable process, the same used to test for influenza, takes just a few seconds.

The provider then packages the samples according to guidelines from the Centers for Disease Control and Prevention, and then the samples are shipped to a laboratory. The laboratory tests the specimens for the presence of the new coronavirus, which causes COVID-19. For rapid testing, results are collected on-site and you will know your results before you leave.

The provider reports the test results to the patient and to public health authorities according to your state requirements.

Anyone with any symptom of COVID-19 may be tested once the provider has evaluated you and your health history (cough, shortness of breath, fever, chills/repeated shaking with chills, new muscle pain, headache, sore throat, nasal congestion, runny nose, new loss of taste or smell, nausea or vomiting and diarrhea).

You can contact Hunt Regional Medical Center Lab Solutions at 903.408.1810 and request a COVID-19 test. They will give you instructions on where to get tested. You will receive your test results within 24-48 hours from the time of testing. Lab turnaround times can vary during peak outbreak times.

Yes, we offer nasal swab testing for all ages, including babies and young children.

Our office will call you with your results. You can also visit your patient portal for test results once your provider has contacted you.

Rapid (RT-PCR) test results are available same-day, generally by the end of the visit.

For standard nasal swab tests, you can expect to receive results in 24-48 hours. Lab turnaround times can vary during peak outbreak times.

Yes, COVID-19 rapid tests are currently offered.

These tests are available for individuals who have symptoms and when in-stock in our office. Rapid test results are available same-day, generally by the end of the visit.

Symptomatic patients with a negative rapid test result may require a PCR test to confirm the rapid test results. Your provider will advise you if a PCR test is required.

COVID-19 testing is not free. If you have insurance, we will bill it. Most insurance plans are covering the COVID-19 testing and visit with the provider at no cost to the patient if you have symptoms or have been exposed recently to a person that has tested positive. Contact your insurance company for specific benefit coverage information.

If you don’t have insurance, our cash pay price is $150 for the visit. This includes x-ray images and testing for COVID-19, flu, and strep. It does not include injections or any additional testing that may be required.

If you do not have symptoms or you have not been exposed to COVID-19 and you would like a COVID-19 test, you may be subject to your insurance benefits for an urgent care visit. Rapid tests for non-symptomatic/non-exposed patients are $50.00 cash pay and we do not file your insurance for the test.

We think so. But the test has limitations.

Because the FDA eased its rules and allowed antibody tests to be sold without review or approval, there are concerns about the test’s reliability.

Additionally, the test is “qualitative,” and only gives you a positive or negative result. There are cases where you could test negative, for example, even though you’ve had the virus.

If you test positive (reactive) for COVID-19 antibodies, this usually means you’ve had COVID-19. It does not mean you are immune from the illness.

If you test negative, that usually means you never had or were not exposed to the virus. A negative result may indicate a very recent exposure, meaning not enough time has elapsed to generate an immune response, or the immune response has decreased below the detectable level.

Your safety is our top priority. Urgent Care is taking several steps to protect your health and well-being when you visit us. All our staff members wear protective gear including masks and gloves. We have routine cleaning and sanitation standards that exceed CDC guidelines.

We currently offer the Pfizer COVID-19 vaccine at our Urgent Care clinic Monday through Thursday from 12:00 pm to 5:00 pm. If you received your first vaccine at another location, we will administer a second vaccine to you if it is not offered at the location where you received your first vaccine. You must have received the Pfizer vaccine as your first vaccine and you cannot receive your second vaccine within 21 days of your first vaccine. You must bring your vaccine card with you to your appointment. We will not be able to administer a second vaccine without proof of your first vaccination.

We can provide COVID-19 testing regardless of vaccination status. If you are experiencing COVID-19 symptoms or were recently exposed to someone who tested positive for COVID-19,  visit us and our team will make a testing recommendation based on your individual case and the most recent CDC guidelines.

If you were tested for COVID-19 at any testing location, have a positive result and are experiencing symptoms that need to be treated by a medical provider, you can schedule online for an in office appointment at our Urgent Care or you can schedule a telemedicine appointment.